Never buy via AirAsia RedTix

10 reasons why you should never ever purchase anything via AirAsia RedTix unless you what the hassle of the following:

1. They take your money upfront but don’t offer confirmation nor tickets.

2. You follow-up by email/phone only to get “payment is in float” or “transaction unsuccessful”.

3. You call the bank and bank confirms payment has been made to merchant and NO REFUNDS/CANCELLATIONS can be made. (ie. you still have to pay the bank). You inform AirAsia RedTix in writing of the bank’s feedback and they DO NOT RESPOND!

4.  You call AirAsia RedTix to follow-up but your mobile number has been blacklisted!!! You know this because you try using another phone line and get an immediate response!!!

5. You can’t believe that your phone line can be blacklisted so you try using the second phone line and voila!   Same thing happens…you guessed it, can’t get through to AirAsia RedTix HOTLINE!!!!

6.You email Customer Service (because that’s what their phone-in service says you should do when you initially got through to them) but you get absolutely NO RESPONSE on subsequent emails!  (MORE BLACKLISTING??)

7.  You email again and get very frustrated because you can’t get through phone-in service and are not getting an email response either.

8.  You start to panic because the bank says you have to pay but pay for WHAT?? You received nothing!  Hence, you have no choice but to threaten legal action (THIS IS AFTER ALL YOUR RIGHT IF YOU HAVEN”T RECEIVED GOODS OR SERVICES WHICH HAVE BEEN PAID FOR).

9. You copy the organiser of the event on your final email before having to proceed with legal action….and guess what…

10. AirAsia RedTix immediately delivers ticket within 24 hours!